Your Privacy Policy & Terms of Service — Complete Legal Transparency

Privacy Policy & Terms of Service is the legal foundation that protects both your rights and ours when you use Tree Service Jacksonville FL's website and services. We believe in complete transparency about how we collect, use, and protect your personal information, and we've designed this document to be clear, specific, and easy to understand. Whether you're a Jacksonville homeowner researching tree removal options or a returning customer checking our data protection practices, you deserve straightforward answers about your privacy rights, our service terms, and how we handle your information. This policy applies to all users in Jacksonville, Florida and the surrounding areas, and we've structured it to give you quick access to the sections that matter most to you.

What Is Covered in Our Privacy Policy & Terms of Service

Privacy policy and terms of service documents work together to establish the legal relationship between Tree Service Jacksonville FL and every person who visits our website, submits a contact form, or uses our services. This comprehensive policy covers every aspect of data protection, user rights, service limitations, and legal obligations that apply when you interact with our business. You'll find specific sections addressing data collection practices, third-party sharing policies, cookie usage, refund terms, liability limitations, and dispute resolution procedures. We've organized this document so you can quickly scan to the section you need, whether that's understanding what happens to your email address after you request a quote or knowing exactly what happens if you need to cancel a scheduled service.

How We Collect and Use Your Personal Information

We collect personal information through three primary channels: direct submissions when you fill out our contact forms or call (904) 634-3474, automatic collection through website analytics and cookies, and third-party sources when you interact with our marketing on social media platforms. The data we gather includes your name, phone number, email address, service address in Jacksonville or surrounding communities, and details about the tree services you need. We use this information exclusively to provide estimates, schedule services, send appointment reminders, process payments, and improve our customer experience. Your consent is obtained when you submit a form or agree to cookies, and we never use your personal information for purposes beyond what you've explicitly agreed to.

Your Rights Under These Terms

User rights are central to our privacy policy — you maintain complete control over your personal information at all times. You have the right to access any data we've collected about you, request corrections to inaccurate information, demand deletion of your records (subject to legal retention requirements), and opt out of marketing communications instantly. These rights apply regardless of whether you're a current customer, a past customer, or someone who simply requested information. If you're a California resident or subject to similar privacy laws, you also have the right to know what categories of personal information we collect, the business purposes for collection, and whether we sell your data (we don't). Exercising any of these rights is free, and we respond to all requests within 30 days.

How We Collect and Protect Your Data

Data protection is a non-negotiable priority for Tree Service Jacksonville FL, and we've implemented industry-standard security measures to safeguard every piece of personal information you entrust to us. From the moment you submit your phone number or email address, that data enters an encrypted environment protected by SSL certificates, secure servers, and access controls that limit who on our team can view sensitive information. We understand that Jacksonville residents expect local businesses to handle their data with the same care they'd expect from national corporations, which is why we've invested in enterprise-level security infrastructure despite being a locally owned operation. Your trust is the foundation of our business, and protecting your data is how we honor that trust every single day.

What Personal Information We Gather

The personal information we collect falls into three categories: identification data (name, phone number, email address), service data (property address in Jacksonville, tree service needs, appointment history), and technical data (IP address, browser type, device information, pages visited). When you call (904) 634-3474 or fill out our contact form, you voluntarily provide identification and service data so we can provide an accurate quote and schedule your appointment. Technical data is collected automatically through cookies and analytics tools to help us understand which pages are most useful, how visitors navigate our site, and where potential customers are located within the Jacksonville metro area. We do not collect sensitive categories like Social Security numbers, financial account numbers, health information, or precise geolocation beyond the city level.

How Long We Keep Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or meet legal retention requirements. Active customer records remain in our system for the duration of our service relationship plus seven years to comply with Florida business records laws and tax regulations. If you request a quote but never become a customer, we keep your contact information for 24 months so we can follow up on your inquiry and send occasional service reminders about seasonal tree maintenance. Marketing list subscribers remain on our email list until they opt out, at which point we suppress (but don't delete) the email address to ensure we never accidentally re-add it. Upon request, we can delete your information earlier, though we may need to retain certain records if required by law or to resolve disputes.

Encryption and Security Measures

Encryption and security measures protect your data from unauthorized access, disclosure, alteration, and destruction at every stage of collection, storage, and transmission. Our website uses 256-bit SSL encryption, the same standard used by banks, so any information you submit through our contact forms travels through a secure, encrypted connection. Data stored on our servers is protected by firewalls, intrusion detection systems, and access controls that require multi-factor authentication for any team member accessing customer records. We conduct quarterly security audits, immediately patch any vulnerabilities, and train our Jacksonville-based staff on data protection best practices. While no system is 100% immune to breaches, we maintain insurance coverage and incident response protocols to ensure rapid notification and remediation if a data breach occurs.

Third-Party Sharing and Your Privacy

Third-party sharing is limited to essential service providers who help us operate our website, process payments, and improve customer service — we never sell, rent, or trade your personal information to marketers, data brokers, or unrelated businesses. When we do share data, it's under strict contractual agreements that require the same level of protection we provide, and we only share the minimum information necessary for the specific task. Jacksonville customers deserve to know exactly who might see their phone number or email address, which is why we've listed every category of third party we work with and explained precisely what data they receive. Transparency about third-party service providers is a cornerstone of our privacy commitment, and we audit these relationships annually to ensure continued compliance with our standards.

Who We Share Your Data With

We share personal information with four categories of third parties: payment processors (to handle credit card transactions securely), analytics providers (Google Analytics tracks website traffic and user behavior), marketing platforms (email service providers send appointment reminders and seasonal promotions), and communications tools (phone services and text message platforms for appointment confirmations). Payment processors receive your billing information but operate under PCI compliance standards that prevent us from ever seeing or storing full credit card numbers. Analytics providers see anonymized or aggregated data that can't identify you personally. Marketing platforms store your email address and name to personalize communications, but only send messages you've consented to receive. All these third parties are bound by contracts that prohibit using your data for their own purposes, and we terminate relationships immediately if we discover misuse.

Payment Processing and PCI Compliance

Payment processing security follows Payment Card Industry Data Security Standards (PCI-DSS), the global benchmark for protecting cardholder data. When you provide credit card information to Tree Service Jacksonville FL, it's transmitted directly to our PCI-compliant payment processor through encrypted channels — we never see, store, or have access to your full card number. Our systems store only tokenized references that can't be reverse-engineered into actual payment details, so even in the unlikely event of a data breach, your financial information remains protected. We work exclusively with payment processors that maintain Level 1 PCI compliance (the highest standard), conduct annual security audits, and carry cyber liability insurance. If you prefer not to provide payment information online, you can always call (904) 634-3474 to arrange alternative payment methods.

Analytics and Marketing Tools

Analytics and marketing tools help us understand how Jacksonville residents find our services, which pages answer their questions, and how we can improve the customer experience. We use Google Analytics to track website traffic, Facebook Pixel to measure the effectiveness of social media advertising, and email marketing platforms to send appointment reminders and seasonal tree care tips. These tools collect data like pages visited, time spent on site, referring websites, device type, and general location (city level, never your specific address). The data is primarily anonymized or aggregated, meaning it tells us "100 people from Jacksonville visited our emergency tree removal page" rather than identifying you personally. You can opt out of these tracking technologies using browser settings, privacy extensions, or the opt-out mechanisms provided by each platform.

Cookies, Tracking, and Your Online Privacy

Cookies and tracking technologies are small data files that help our website remember your preferences, track your visit patterns, and deliver a better user experience when you return to our site. Every modern website uses cookies to some degree, and we believe in giving you complete control over which types you allow. We use essential cookies that keep the site functional (like remembering items in your cart or keeping you logged in), analytics cookies that help us understand traffic patterns, and marketing cookies that enable remarketing ads showing our tree services to Jacksonville residents who've previously visited our website. You can disable any or all cookie categories through your browser settings, and we'll explain exactly how to do that in the following sections. Understanding cookies empowers you to make informed choices about your online privacy.

What Cookies We Use and Why

We deploy three categories of cookies: essential cookies (required for website functionality, expire when you close your browser), analytics cookies (track aggregate traffic patterns, expire after 2 years), and marketing cookies (enable remarketing and conversion tracking, expire after 90 days). Essential cookies remember whether you've closed our notification banner, maintain your session if you start filling out a form, and ensure secure transmission of data. Analytics cookies from Google Analytics tell us which service pages get the most visits, how long people spend reading about stump grinding versus tree trimming, and which traffic sources (Google search, social media, direct visits) bring us the most inquiries from Jacksonville and surrounding areas. Marketing cookies from Facebook and Google Ads let us show relevant tree service ads to people who've visited our site, increasing the likelihood they'll return when they're ready to schedule service.

How to Disable Cookies and Tracking

You can disable cookies and tracking through multiple methods, each offering different levels of control over your online privacy. The simplest approach is adjusting your browser settings: Chrome, Firefox, Safari, and Edge all include privacy controls where you can block third-party cookies, delete existing cookies, or browse in private/incognito mode that doesn't save cookies at all. For more granular control, install browser extensions like Privacy Badger, uBlock Origin, or Ghostery that automatically block tracking scripts while allowing essential website functionality. To opt out of Google Analytics specifically, install the Google Analytics Opt-out Browser Add-on. To disable interest-based advertising across multiple platforms, visit the Digital Advertising Alliance's consumer choice page. Keep in mind that blocking all cookies may affect site functionality — you might need to re-enter information or see less personalized content.

Remarketing and Third-Party Pixels

Remarketing and third-party pixels allow us to show relevant ads to Jacksonville-area residents who've previously visited our website, reminding them of our services when they're browsing Facebook, Instagram, or other websites in Google's Display Network. When you visit our site, pixels (tiny invisible images) from platforms like Facebook and Google place cookies on your browser, creating an anonymous identifier that recognizes you when you're on those platforms later. This enables us to display ads for emergency storm damage cleanup to someone who visited that specific page, rather than showing generic tree service ads to everyone. The pixels don't collect personally identifiable information — they can't see your name, email, or phone number unless you've previously submitted that information to us directly. If you find remarketing ads intrusive, you can opt out through your Facebook ad preferences or Google's Ads Settings page.

Your Rights and How to Exercise Them

Your rights regarding personal information are comprehensive and unconditional — you don't need to explain why you want to access, correct, or delete your data, and there's never a fee for exercising these rights. Tree Service Jacksonville FL respects every user's autonomy over their personal information, and we've designed simple processes for accessing your data, updating inaccurate information, opting out of marketing communications, and requesting complete deletion of your records. These rights apply whether you're protected by California's CCPA, the European GDPR, or simply expect fair treatment from a local Jacksonville business. We respond to all rights requests within 30 days, and if we need additional time to process a complex request, we'll notify you of the delay and provide a timeline for completion. Your privacy is not a privilege we grant — it's a right we protect.

Access, Correction, and Deletion Rights

You have the right to access all personal information we've collected about you, receive a copy in a portable format (like a PDF or spreadsheet), and request corrections to any inaccurate data. To access your data, email us at 8787 Business Pkwy, Jacksonville,florida,united States with "Data Access Request" in the subject line, and we'll provide a complete record of what we have on file within 30 days. If your phone number has changed, your service address in Jacksonville is different, or any other information is outdated, simply tell us what needs updating and we'll correct our records immediately. Deletion rights (sometimes called "right to be forgotten") allow you to request permanent removal of your personal information, subject to limited exceptions like records we're legally required to maintain for tax purposes or records necessary to resolve an ongoing dispute. We honor deletion requests by permanently removing data from active systems and instructing third-party service providers to do the same.

Opt-Out Options and Marketing Preferences

Opt-out options give you instant control over marketing communications, allowing you to stop receiving emails, text messages, or phone calls about seasonal promotions and service reminders while still maintaining access to transactional communications about scheduled appointments or billing. Every marketing email includes an "unsubscribe" link at the bottom that immediately removes you from our list — no confirmation needed, no "are you sure?" screens, just instant opt-out. For text messages, reply "STOP" to any message to discontinue SMS communications. To opt out of phone marketing, call (904) 634-3474 and ask to be added to our internal do-not-call list, which we maintain separately from customer service call records. You can also manage preferences granularly — for example, opting out of promotional emails while still receiving appointment reminders, or requesting contact only by phone instead of email.

CCPA-Style Consumer Rights

CCPA-style consumer rights mirror the protections offered by California's Consumer Privacy Act, which we extend to all users regardless of location because we believe strong privacy practices shouldn't depend on your ZIP code. These rights include the right to know what personal information we collect, the categories of sources we collect from, the business purposes for collection, and the categories of third parties we share with. You have the right to request that we delete your information (with specific exceptions for legal compliance), and the right to opt out of "sale" of personal information — though we note we have never sold, do not currently sell, and will never sell user data for monetary consideration. You also have the right to non-discrimination, meaning we won't charge you different prices, provide different service quality, or deny service because you've exercised your privacy rights. Contact us to exercise any of these rights.

Refunds, Cancellations, and Dispute Resolution

Refunds, cancellations, and dispute resolution terms protect both customers and Tree Service Jacksonville FL by establishing clear expectations about what happens when you need to change or cancel a scheduled service, request a refund for work you're unsatisfied with, or resolve a disagreement about service quality or billing. We've designed our policies to be fair, transparent, and easy to understand — you shouldn't need a lawyer to figure out whether you're entitled to a refund or how to cancel an appointment. Jacksonville customers have consistently told us that clear cancellation terms reduce anxiety about committing to service, which is why we spell out every scenario in plain language. If you ever have a question about whether a refund applies to your situation, call (904) 634-3474 and we'll give you a straight answer before you make any decisions.

Our Cancellation and Refund Terms

Our cancellation policy allows you to cancel any scheduled service up to 24 hours before the appointment time with no penalty — simply call (904) 634-3474 or email us and we'll remove the appointment from our schedule and refund any deposit paid. Cancellations made within 24 hours of the scheduled appointment may be subject to a $50 rescheduling fee to cover the cost of crew mobilization and lost scheduling opportunities, though we waive this fee for emergency situations beyond your control (medical emergencies, family crises, severe weather affecting your Jacksonville property). For completed services, refund eligibility depends on the specific circumstances: if you're unsatisfied with work quality, we'll return to address the issue at no additional charge; if you believe you were charged incorrectly, we'll review your invoice and issue a refund for any overcharges; if you simply changed your mind after service completion, refunds are generally not available but we'll work with you to find a fair resolution.

How to File a Dispute

To file a dispute about service quality, billing, or any aspect of your experience with Tree Service Jacksonville FL, contact us first before escalating to external channels — we resolve 90% of disputes directly when customers give us the opportunity to make things right. Start by calling (904) 634-3474 and speaking with a manager who has authority to offer immediate solutions like service corrections, partial refunds, or additional work at no charge. If phone resolution doesn't satisfy you, submit a written dispute via email to 8787 Business Pkwy, Jacksonville,florida,united States describing the issue, what outcome you're seeking, and any relevant documentation like photos, invoices, or correspondence. We respond to written disputes within 3 business days with either a resolution proposal or a request for additional information. Document every interaction — keep records of calls, emails, and any promises made, as this documentation will be valuable if the dispute requires mediation or other resolution processes.

Dispute Resolution Process

Dispute resolution follows a structured escalation path designed to reach fair outcomes without requiring costly litigation. First, we attempt direct resolution through customer service — most issues are resolved here through refunds, service corrections, or goodwill gestures. If direct resolution fails, either party can request mediation through a neutral third-party mediator in Jacksonville, with costs split equally between customer and business. Mediation is non-binding, informal, and typically resolves disputes in a single session lasting 2-3 hours. If mediation doesn't produce agreement, both parties retain the right to pursue binding arbitration or small claims court, though we've found that fewer than 5% of disputes reach this stage. For disputes under $5,000, small claims court in Duval County offers an accessible, affordable resolution mechanism without requiring attorneys. We commit to participating in good faith at every stage and honoring any resolution reached through mediation or arbitration.

Limitation of Liability and Service Disclaimers

Limitation of liability terms define what Tree Service Jacksonville FL is and isn't responsible for when you use our website or services, protecting both parties from unreasonable expectations and defining the boundaries of our legal obligations. These disclaimers aren't designed to avoid responsibility for our actions — we carry comprehensive insurance and take full accountability for our work — but rather to clarify that we can't be held liable for outcomes beyond our control, third-party actions, or consequential damages that go beyond the direct value of services provided. Understanding these limitations helps set realistic expectations and ensures you know what's covered by our satisfaction guarantee versus what falls outside our scope of responsibility. If you ever have questions about whether our liability coverage applies to a specific situation, ask before service begins so there are no surprises.

What We Are and Aren't Responsible For

We are fully responsible for the quality of tree removal, trimming, stump grinding, and emergency services we perform on your Jacksonville property, and we carry liability insurance covering property damage and injuries caused by our work. We're responsible for following industry best practices, obtaining required permits, disposing of debris properly, and completing work according to the scope agreed upon in your service contract. We are not responsible for pre-existing property damage, underground utilities you didn't have marked, damage caused by weather events after our work is complete, or tree health outcomes affected by factors beyond our control (soil conditions, disease, drought). We're not liable for indirect or consequential damages like lost income if a tree falls on your rental property, emotional distress, or third-party claims unrelated to our direct actions. Our total liability is limited to the amount you paid for services, except in cases of gross negligence or willful misconduct.

Intellectual Property Rights

Intellectual property rights protect Tree Service Jacksonville FL's original content, including website text, photos, graphics, videos, logos, and service descriptions, which are owned by us or used under valid licenses and cannot be reproduced, distributed, or modified without written permission. This includes the content of this privacy policy itself, our service descriptions, customer testimonials, before-and-after photos, and branded materials. You may view and print pages from our website for personal reference when researching tree services in Jacksonville, but you may not republish our content on your own website, use our photos in your marketing materials, or present our information as if it were created by you. We respect intellectual property rights of others as well — if you believe content on our site infringes your copyright or trademark, contact us immediately with details of the infringement and we'll investigate and remove infringing material if your claim is valid.

Indemnification and Your Obligations

Indemnification means you agree to defend and hold harmless Tree Service Jacksonville FL from claims arising from your misuse of our website, violation of these terms, or actions that cause harm to third parties or us. In practical terms, this means if you provide false information that leads to service delays or safety hazards, post defamatory statements about our business, hack or attempt to compromise our website security, or violate laws while using our services, you're responsible for any legal costs, damages, or losses that result. Your obligations as a customer include providing accurate information about your property and service needs, disclosing known hazards before our crew arrives, securing permits if required by Jacksonville city ordinances, marking underground utilities, and paying invoices according to agreed terms. You're also obligated not to misuse personal information you might learn about our employees, not to interfere with our service to other customers, and not to attempt to circumvent security measures protecting customer data.

Florida Data Protection and Compliance

Florida data protection laws require specific handling of personal information for Jacksonville residents and all customers within the state, and Tree Service Jacksonville FL complies fully with Florida Statutes governing data breach notification, records retention, and consumer protection. While Florida doesn't have a comprehensive consumer privacy law like California's CCPA, state-level regulations still impose meaningful obligations on businesses that collect personal information from Florida residents. We've built our privacy practices to meet not just Florida's minimum requirements but the highest standards set by any state, ensuring Jacksonville customers receive the same protections as consumers in states with stricter regulations. Our commitment to Florida data protection compliance means you can trust that your information is handled according to recognized legal standards, not just our good intentions.

Data Breach Notification Under Florida Law

Data breach notification obligations under Florida Statutes § 501.171 require businesses to notify affected individuals within 30 days if a security breach compromises personal information of 500 or more Florida residents. Personal information under Florida law includes name combined with Social Security number, driver's license number, financial account number, credit/debit card number, or medical information — the types of data that create meaningful identity theft or fraud risk. If Tree Service Jacksonville FL experiences a breach meeting these criteria, we will notify affected Jacksonville customers by email, phone call, or U.S. mail (your choice of method) describing what information was compromised, when the breach occurred, what steps we've taken to secure systems, and what you can do to protect yourself (like monitoring credit reports or changing passwords). We maintain cyber liability insurance covering breach response costs and will offer free credit monitoring services to affected individuals if the breach involves financial information.

State-Specific Privacy Requirements

State-specific privacy requirements vary across the United States, but Tree Service Jacksonville FL applies a uniform standard that meets or exceeds the strictest state laws regardless of where you're located. This means California residents get CCPA protections, Virginia residents get VCDPA protections, and Jacksonville residents get equivalent protections even though Florida hasn't enacted its own comprehensive privacy statute. We don't geofence rights based on ZIP code — every customer can access their data, request deletion, opt out of marketing, and expect transparent handling of their personal information. Florida does impose specific requirements in certain contexts: recording phone calls requires two-party consent in Florida, unsolicited text messages must include opt-out mechanisms under state telemarketing laws, and email marketing must comply with Florida's Email Solicitation Act prohibiting deceptive subject lines and requiring clear sender identification.

How We Notify You of Policy Changes

We notify users of policy changes through multiple channels to ensure you're never surprised by modifications to how we handle personal information or service terms. When we make substantive changes (not just typo corrections or clarifications, but actual changes to data collection, sharing, or user rights), we'll post a notice on our homepage for 30 days, send an email to all addresses in our database, and update the "Last Updated" date at the bottom of this policy. Minor changes are posted to the policy page with an updated date but don't trigger notification emails. You can check the policy version history by contacting us — we maintain records of all previous versions dating back to when this policy was first published. Continued use of our website or services after a policy change constitutes acceptance of the new terms, though material changes affecting your existing data (like new third-party sharing partners) will include an opt-out mechanism so you can object.

Questions About Privacy or Terms? Contact Us

Questions about privacy policy provisions, terms of service interpretation, or how we handle your specific personal information are always welcome, and Tree Service Jacksonville FL maintains dedicated contact channels for privacy inquiries separate from general customer service. We understand that legal documents can be confusing, and we'd rather you ask for clarification than make incorrect assumptions about your rights or our obligations. Our Jacksonville-based team responds to privacy questions with specific, detailed answers — not generic copy-paste responses — because your individual circumstances matter. Whether you're wondering if we'll share your email with third parties, how long we keep phone records after you cancel service, or how to exercise your deletion rights, ask us directly and get a clear answer within one business day.

Privacy Inquiry Email and Response Time

For privacy inquiries, email us at 8787 Business Pkwy, Jacksonville,florida,united States with "Privacy Question" in the subject line to ensure your message routes to our compliance team rather than general customer service. Include as much detail as possible: what specific section of the policy you're asking about, what personal information your question concerns, and what outcome you're seeking (information, deletion, correction, opt-out). We respond to privacy emails within one business day with either a complete answer or a timeline if additional research is needed. Urgent privacy matters (suspected unauthorized access to your account, concerns about a data breach, immediate deletion requests due to safety concerns) should be marked "URGENT" in the subject line and we'll respond within 4 hours during business hours. Our privacy team consists of trained staff who understand both the technical aspects of data handling and the legal requirements governing personal information.

Jacksonville-Based Customer Support

Jacksonville-based customer support means when you call (904) 634-3474 with questions about this privacy policy or terms of service, you're speaking with someone in your local community who understands Florida law and can make decisions on the spot rather than escalating to a distant corporate office. Our support team can access your records immediately (with proper identity verification), explain policy provisions in plain language, and process requests for data access, correction, or deletion while you're on the phone. Local support also means we understand Jacksonville-specific concerns — how hurricane season affects service scheduling, which neighborhoods have specific tree preservation ordinances, and how Florida's lack of state income tax affects receipt requirements for business expense deductions. We're available Monday through Friday 8am-6pm Eastern, and Saturday 9am-3pm for urgent privacy matters.

Last Updated — Policy Version History

This privacy policy and terms of service document was last updated on the date shown below, and we maintain a complete version history documenting every substantive change made since initial publication. You can request copies of previous versions to compare what's changed, verify that modifications were properly disclosed, or understand how our practices have evolved. Major version updates occur when we add new third-party service providers, change data retention periods, modify refund or cancellation terms, or update security practices — these always trigger email notification to all users. Minor version updates (typo corrections, clarification of existing practices without substantive change, updated contact information) are noted in the version history but don't require notification. We review this policy quarterly to ensure continued accuracy and compliance with evolving privacy laws, and we welcome feedback if you spot inconsistencies, outdated information, or sections that need clearer explanation.

Last Updated: January 2026 | Version: 2.1 | Effective Date: January 1, 2026

Ready to Request Service or Have Privacy Questions?

Tree Service Jacksonville FL combines professional tree care with industry-leading privacy protection and transparent legal terms. Whether you need emergency storm cleanup after a hurricane, routine tree trimming for your Jacksonville property, or complete stump removal, we handle your personal information with the same care and attention we bring to every service call. Our privacy policy and terms of service aren't just legal formalities — they're commitments we take seriously every day. If you have questions about any provision in this document, concerns about how we handle your data, or you're ready to schedule tree service with a company that respects your privacy rights, call (904) 634-3474 now. Our Jacksonville-based team is